We specialize in the supply and delivery of shipping containers, including standard, modified, and specialized container units. Due to the size and nature of our products, all deliveries are handled via specialized freight transport.

This Shipping Policy explains how we process, handle, and deliver orders .

2. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation or signed agreement.
• Custom or modified containers may require additional preparation time, which will be communicated before dispatch.
• Orders are not processed on weekends or public holidays.

3. Delivery Timeframes

Delivery times are estimated based on location, availability, and logistics scheduling:

• Main areas (major cities in South Africa): 3–7 business days
• Regional / outlying areas: 5–12 business days
• Custom or modified containers: 7–21 business days depending on specifications

Delivery times are estimates only and are not guaranteed due to third-party freight dependencies.

4. Shipping Method

All shipping containers are delivered using:

• Flatbed trucks
• Crane trucks (where required)
• Heavy-duty freight carriers

Delivery method depends on container size, site access, and unloading requirements.

5. Shipping Costs

Shipping costs are:

• Calculated based on delivery location, container size, and access conditions
• Quoted separately from product pricing unless otherwise stated
• Confirmed before dispatch or included in the official invoice

Additional charges may apply for:

• Difficult site access
• Remote locations
• Special lifting or offloading requirements

6. Delivery Requirements

To ensure successful delivery, the Customer must:

• Provide accurate delivery address and contact details
• Ensure the site is accessible for large trucks
• Ensure adequate space for offloading and placement
• Arrange any required permissions for access or placement

If delivery cannot be completed due to site conditions, additional fees may apply for re-delivery or storage.

7. Risk & Responsibility

• Risk in the goods transfers to the Customer upon delivery or attempted delivery.
• The Customer is responsible for inspection upon arrival.
• Any visible damage must be reported within 48 hours of delivery.

8. Failed Delivery / Delay

We are not responsible for delays or failed deliveries caused by:

• Weather conditions
• Road restrictions or access limitations
• Incorrect address details
• Customer unavailability
• Third-party transport delays

Additional costs may apply for re-delivery or storage.

9. Tracking & Delivery Updates

Due to the nature of freight logistics:

• Not all deliveries include live tracking
• Customers will receive updates via phone, email, or WhatsApp
• Delivery scheduling will be confirmed in advance

10. International Delivery (If Applicable)

For cross-border or export orders:

• Customs clearance and import duties are the responsibility of the Customer
• Delivery timelines may vary depending on border processing
• Additional documentation may be required

11. Contact Information

For shipping and delivery enquiries:

Company Name: Van Shipping Containers
Support: Vanshippingcontainers@gmail.com
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (SAST)

12. Policy Compliance

• Clear processing times
• Transparent delivery estimates
• Defined shipping responsibilities
• Freight-specific delivery conditions
• Customer responsibility for delivery access and accuracy