Privacy policy

Van Shipping Containers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Delivery address

  • Billing information

Order Information

  • Products purchased

  • Order history

  • Payment details

  • Delivery preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking information

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Arrange deliveries

  • Provide customer support

  • Respond to inquiries

  • Improve our products and services

  • Send order updates and notifications

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

3. Payment Information

Payments may be processed through trusted third-party payment providers.

We do not store complete credit card or banking information on our servers unless required by law or authorized payment processing systems.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Support advertising and marketing activities

Users may disable cookies through their browser settings; however, some website features may not function properly.

5. Sharing Information

We do not sell, rent, or trade personal information.

We may share information with:

  • Delivery and logistics providers

  • Payment processors

  • Professional service providers

  • Legal and regulatory authorities when required by law

Information is shared only when necessary to provide services or comply with legal obligations.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed as completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill business purposes

  • Complete transactions

  • Meet legal requirements

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests may be submitted using the contact information below.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. South African Privacy Compliance

Van Shipping Containers is committed to complying with applicable privacy laws, including the Protection of Personal Information Act (POPIA) of South Africa.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us: